How to refund a customer?
Adel Nazmy avatar
Written by Adel Nazmy
Updated over a week ago

To issue a refund to a customer on your store, follow these simple steps:

  1. Go to Your Store: Log in to your Snipfeed account using your credentials.

  2. Navigate to the Orders section of your store's dashboard.

  3. Locate the Customer's Order: In the list of orders, find the order associated with the customer you want to refund.

  4. To initiate a refund, click on the three dots

  5. Select "Refund" from the menu.

Start here.

Please note, refunds can take between 5 and 10 business days.

If you have any other questions, please contact our support team at [email protected]

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