All Collections
Customer FAQ
I bought a Q&A from a creator but never received it.
I bought a Q&A from a creator but never received it.

I didn't get the product I ordered. What can I do?

Anas Bouassami avatar
Written by Anas Bouassami
Updated over a week ago

Creator’s have 7 days to respond to requests. If they are unable to respond during this time, the authorization will automatically be dropped (It can take up to 1 week). As no funds were withdrawn, no refund will be needed

If you need any further confirmation, your bank may do this for you.

Did this answer your question?